Coaching Terms, Consent, Privacy Notice, and Media Use
Coach: Peroz Shirzad Website: PerozShirzad.com
This page explains the basic terms, consent, privacy practices, and media/testimonial use for coaching sessions, free sessions, programs, courses, and related services offered by Peroz Shirzad.
By booking a session, joining a program, submitting a form, or using my coaching services, you agree to the terms below.
1. Coaching Is Not Therapy
Coaching is not therapy, counselling, medical care, or mental health treatment.
My coaching services are designed to support personal growth, confidence, habits, mindfulness, emotional awareness, clarity, and practical action.
If you need medical, psychological, psychiatric, or mental health support, please speak with a licensed professional.
2. Personal Responsibility
Coaching is a collaborative process.
I may provide questions, tools, guidance, exercises, reflection, and support, but you are responsible for your own choices, actions, results, and wellbeing.
You understand that coaching does not guarantee specific outcomes.
Your progress depends on your honesty, effort, consistency, and willingness to take action.
3. Confidentiality
What you share in coaching will be treated with respect and privacy.
However, confidentiality may be limited if there is a serious concern related to safety, harm, abuse, or legal obligation.
Coaching conversations are private, but they may not have the same legal privilege as therapy, medical, or legal services.
4. Booking, Rescheduling, and Cancellations
Please book your session using the available calendar or booking system.
If you need to reschedule or cancel, please give as much notice as possible.
For paid sessions or programs, cancellation, rescheduling, and refund rules may depend on the specific offer, package, or agreement provided at the time of purchase.
5. Payments and Refunds
Payment terms will be explained before you purchase or begin a paid coaching program.
Unless otherwise stated, payments are required before the coaching service begins.
Refunds are not guaranteed and may depend on the specific program, session, or agreement.
6. Respectful Participation
By joining a coaching session, program, course, or community space, you agree to participate respectfully.
This includes honest communication, respectful behaviour, and taking responsibility for your own growth.
I reserve the right to end or refuse service if behaviour is harmful, disrespectful, unsafe, or outside the scope of coaching.
7. Privacy Notice
I may collect personal information such as your name, email address, phone number, booking details, intake form answers, coaching goals, payment-related information, and notes related to your coaching process.
This information may be used to:
schedule and provide coaching services
understand your goals and needs
communicate with you
manage bookings and payments
improve the coaching experience
send helpful updates or resources, if you have agreed to receive them
Your personal information will not be sold.
Your information may be stored using trusted tools such as website platforms, calendar booking systems, email services, form tools, payment processors, or secure digital storage.
Only information needed for coaching, communication, payment, or business purposes will be collected.
You may contact me if you have questions about your personal information or want to request an update or removal where possible.
8. Email Communication
If you join my email list, download a free resource, book a session, or choose to receive updates, I may send you helpful information related to coaching, habits, confidence, mindfulness, personal growth, programs, or services.
You can unsubscribe from marketing emails at any time.
Important service-related emails, such as booking confirmations or program information, may still be sent when needed.
9. Media, Testimonials, and Success Stories
I will not publicly share your name, photo, video, voice, private story, testimonial, screenshots, or personal details without your clear permission.
If you choose to provide a testimonial, feedback, success story, photo, video, or other media, it may only be used for marketing or educational purposes with your permission.
You may request to stay anonymous.
10. Website and Content Use
The content on this website, including writing, videos, designs, coaching materials, exercises, courses, downloads, and resources, belongs to Peroz Shirzad unless otherwise stated.
You may use the content for your own personal learning.
You may not copy, resell, reproduce, or present my materials as your own without permission.
11. Updates to This Page
This page may be updated from time to time as the coaching business, services, or legal needs change.
The most recent version will be available on this website.
12. Contact
For questions about coaching, privacy, consent, or these terms, you can contact: